FAQ

  • Search/Propose Pool

  • How to search for a pool?

    You can search for the pools through the Search Pool link by providing the following information:

    • Pickup Location
    • Drop Location
    • Pickup time
    • Drop Time
    • Subscription Period
    • Journey Type – One Way or Round
  • How to create or propose a pool?

    You can propose for a pool by clicking the 'Propose Pool' link in the Home Page. The Proposed pool will be launched when other passengers express interests for your pool. You can share the pool in Facebook and invite others to express their interest.

  • Do I need to register for searching pools?

    You can search for pools without creating an account in the application. However, you must register in the application to subscribe to the pools.

  • Availability

  • What are the type of journeys available?

    The current journey types available are One Way (From Location – To Location) and Round (From Location – To Location – From Location).

  • No seats available in the pool?

    If there are no seats available in the pool, then you can express interest in the pool. The system shall notify when the vacant seat is available for the pool.

  • What is express interest button for?

    If the search pool results satisfy your requirements, then in order to notify the operator that you are interested in that pool, you would need to click the 'Express Interest' button.

    You can also express your interest for pools with no seat availability. You will be notified when any vacant seat is available in the pool.

  • Privacy

  • Why should I verify my phone number?

    Your registration is complete only after you verify the your mobile number. The system sends the notifications to the registered mobile number. You can recover your lost password through the registered mobile number.

  • Why should I verify my email address?

    Verifying your email address will enable you to receive the notifications through email. You can recover your lost password through the registered email address.

  • Pools

  • What is Active and Proposed tabs?

    When a pool is searched, the list of the pools are displayed under 2 tabs .

    Active – The pools which are created by the operator and can be subscribed to are displayed under this tab.

    Proposed – The pools which are proposed by the passengers are displayed under this tab. You can express your interest in the proposed pools. When sufficient interest in generated in a pool then the operator will make the pool active.

  • When will my pool start?

    Your proposal will be considered by the operator and will be launched when other passengers express their interest in the pool. The pool will be launched when there are minimum viable number of interests. You can also share the pool in your social media page and invite others to express their interest.

  • What are the different subscription options available for the pools?

    We offer Quarterly, Monthly, Weekly and Daily subscription options.

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